Refund Policy

Due to the nature of our products and services, returns, refunds and exchanges are handled at our discretion.

If you encounter any issues with your purchase, we will assess your situation on a case-by-case basis and work with you to find a satisfactory solution.

Returns

We may accept returns on a case-by-case basis. Items must be unused, in their original packaging, and returned within the specified timeframe.

Refunds

Refunds will be issued at our discretion. If a refund is approved, it will be processed via the original payment method used for the purchase.

Exchanges

Exchanges may be considered for defective or damaged items. We reserve the right to replace the item with an identical product or provide an alternative solution.

Restocking Fees

In some cases, a restocking fee may apply to returns. This fee will be deducted from the refund amount.

Return Shipping

Customers are responsible for the cost of return shipping unless otherwise stated.

Final Sale Items

Certain items may be marked as final sale and are not eligible for return, refund, or exchange.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately for assistance. We may require photographic evidence of the damage or defect.

Non-Refundable Application Fee Disclaimer

While all applications are considered, acceptance is not guaranteed. All application fees are non-refundable, regardless of outcome, and will be used to compensate for the time and energy expended during the screening process.

Booking / Session Consultations

A non-refundable consultation/session inquiry fee is required at the time of booking. Consultation fees do not count towards any subsequent service or session. They are solely for the purpose of consultation and do not carry over or offset the cost of any service or session.

Session Deposits

A deposit will be required to secure your session. The amount of the deposit will be determined based on the nature of the session request and will be communicated to you at the time of booking.

Deposits are not refundable under any circumstance, including but not limited to changes in personal circumstances, scheduling conflicts or dissatisfaction with services.

Cancellations

Cancellations will result in the forfeiture of the deposit.

Exceptions

a. Session Cancellation by Provider: If a service provided is canceled by us due to unforeseen circumstances or factors beyond our control, customers will be offered the option to reschedule the service or receive a refund of their deposit.

b. Session Rescheduling: Sessions must be rescheduled at least 72 hours in advance of the original start time in order to transfer the deposit. Sessions are only allowed to be rescheduled once, and the new session must be within (2) weeks of the original one. Any changes made outside of these requirements will result in the forfeiture of the deposit.

Rescheduling

Sessions must be rescheduled at least 72 hours in advance of the start time. Sessions are only allowed to be rescheduled once, and the new session must be within (2) weeks of the original one.

Any changes made outside of these requirements will result in the forfeiture of the deposit.

No-Show Policy

Failure to attend a scheduled session will result in the forfeiture of the deposit and may impact the ability to book sessions in the future.

Refund Process

If eligible, refunds for session deposits will be processed within 7 days from the date the refund request is approved.

Refunds will be issued to the original payment method used for the deposit.

All used items are sold "as-is." This means that the buyer accepts the item in its current condition, with any faults or defects, whether disclosed or undisclosed.

By purchasing a used item from us, you acknowledge and agree to the following:

No Warranty

We make no warranties, express or implied, regarding the condition, quality, or fitness for a particular purpose of the used item.

Inspection

It is the buyer's responsibility to thoroughly inspect the item before purchase. We encourage buyers to ask questions and request additional information or photographs as needed.

No Returns

Used items are not eligible for returns, refunds, or exchanges, except in cases where the item has been grossly misrepresented or undisclosed defects are discovered.

Limitation of Liability

In no event shall we be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the sale of a used item.

Buyer's Responsibility

The buyer assumes all risks associated with the purchase and use of the used item.

Limitation of Liability

In no event shall we be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the sale or use of a used item.

Legal Compliance

The sale of used items is subject to applicable laws and regulations. It is the buyer's responsibility to ensure compliance with all relevant legal requirements, including any licensing, registration, or safety standards.

By completing the purchase of a used item from us, you agree to be bound by the terms of this "sold-as is" disclaimer. If you do not agree with these terms, please refrain from purchasing the item.

If you have any questions or concerns about our Refund Policy, please contact our customer service team.

By making a purchase through us, you acknowledge that you have read, understood, and agreed to abide by our policies.

We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

SERVESKYLAR

Refund Policy

Subscribe to my newsletter!

Spoil me with a gift 💖