Custom Polaroids
Domestic Shipping
FREE standard shipping on all orders within the US
International Shipping
Standard shipping: flat rate ($9.99)
Processing Time
Orders are typically processed within 1-2 business days from the time they are placed. However, during peak seasons or promotional periods, processing times may be extended.
Shipping Carrier
We utilize trusted shipping carriers to deliver our orders promptly. While we strive to ensure timely delivery, unforeseen circumstances such as weather delays or carrier issues may impact delivery times.
Delivery Time
Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3-7 business days, while expedited shipping options may be available for faster delivery.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery.
Shipping Address Accuracy
Please ensure that the shipping address provided is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect addresses.
Delivery Confirmation
Orders are considered delivered when the carrier provides confirmation of delivery. We are not liable for stolen or misplaced packages after delivery confirmation.
Due to the nature of our products, returns, refunds or exchanges are handled at our discretion. If you encounter any issues with your purchase, we will assess your situation on a case-by-case basis and work with you to find a satisfactory solution.
Returns
We may accept returns on a case-by-case basis. Items must be unused, in their original packaging, and returned within the specified timeframe.
Refunds
Refunds will be issued at our discretion. If a refund is approved, it will be processed via the original payment method used for the purchase.
Exchanges
Exchanges may be considered for defective or damaged items. We reserve the right to replace the item with an identical product or provide an alternative solution.
Restocking Fees
In some cases, a restocking fee may apply to returns. This fee will be deducted from the refund amount.
Return Shipping
Customers are responsible for the cost of return shipping unless otherwise stated.
Final Sale Items
Certain items may be marked as final sale and are not eligible for return, refund, or exchange.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately for assistance. We may require photographic evidence of the damage or defect.